UNDERWRITER (WFH)

The Underwriter will play a critical role in assessing client financial situations, evaluating settlement proposals, and determining eligibility for debt relief programs. The ideal candidate will possess strong analytical skills, attention to detail, and a thorough understanding of debt settlement principles and regulations.

RESPONSIBILITIES:                  

• Review and evaluate client financial documents to determine eligibility for debt relief programs and make underwriting decisions based on established criteria and guidelines.
• Prepare and generate service agreements outlining terms and conditions of debt relief services for clients.
• Ensure compliance with industry regulations and company policies throughout the client on-boarding and service delivery process.
• Analyze client accounts, including debt balances, payment history, and creditor information, to assess financial status and develop appropriate debt relief strategies.
• Assist clients in completing power of attorney documents, ensuring proper authorization for debt negotiation and settlement.
• Review and analyze collection letters from creditors to determine appropriate response and negotiation strategy.
• Coordinate with legal advisors and external parties to manage client lawsuits related to debt collection.
• Collaborate with debt negotiators, client care specialists, and other team members to ensure seamless coordination and support for clients.
• Process client cancellations according to company policies and procedures, ensuring proper documentation and communication with clients.
• Assist clients in adding or removing debts from debt relief programs as needed, updating records and agreements accordingly.
• Maintain accurate records of client interactions and underwriting decisions using CRM software or other designated systems.
• Stay up-to-date on industry regulations, compliance requirements, and best practices related to debt settlement underwriting, ensuring adherence to legal and ethical standards.
• Assist in the development and refinement of underwriting policies, procedures, and guidelines to enhance efficiency and effectiveness.

QUALIFICATIONS:              

• Resides within Metro Manila or nearby areas.
• Previous experience in debt negotiation, collections, or payment processing role is advantageous.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong negotiation skills and the ability to effectively advocate on behalf of clients.
• Ability to work independently and manage time effectively in a remote work environment.
• Proficiency in MS Office and CRM software.