+63 917 1600 226
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info@decastroconsulting.ph
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Mon - Fri 09:00AM-6:00PM
+63 917 1600 226
·
info@decastroconsulting.ph
·
Mon - Fri 09:00AM-6:00PM

Navigating the Landscape: Final Expense Insurance Challenges and Fraud Prevention

May 17, 2024

Navigating the Landscape: Final Expense Insurance Challenges and Fraud Prevention

May 17, 2024

We develop at De Castro Consulting a critical and innovative approach to Underwriting Final Expense insurance. This denotes a mini-insurance product into the funeral expenses and the additional incidentals after the decision. Our main audience? Individuals belonging to lower-income age groups, the ones who cannot afford traditional life insurance, or the people who are already suffering from the known issues.

Insurance

This platform is for the rendering of this kind of information in a simpler and more accessible form. But let’s address the elephant in the room: the cheating. It is an unwavering opponent, not to mention the small area of the last touch.

  1. Family fraud: Is it possible to imagine yourself in this situation? It is about a person who is close or dear to you, like a family member or a friend, who is given access to privacy information like passwords, bank account details, and others. It is the elderly community, who are the ones at a higher risk, that is a great symptom of why  action has to be taken immediately. Another threat is when trustees change beneficiaries in another’s plan to beneficiaries in someone else’s plan, which is a trap. Here, you can refer to identity theft or credit fraud.

  2. Agent Fraud: This is where a challenge comes in. Agents are imperceptible; they can only be identified by insurance firms’ taking mandatory precautions. The most common method? Luxury evasion—the lack of reasonable value for the amount used by representatives. It’s a silent, though undoubtedly, threat in the backdrop. And here comes the piracy of health insurance, which is another troublesome issue: people get some insurance without a license, collect premiums from others without paying any attention to regulations, and at the end of the day they just forget about their jobs: claims are not paid.

The Role of Identity Risk Management

Risk management

In order to stay true to our cause, the questioning or negativity of any client is considered, since we here at De Castro Consulting consider a great fraud prevention program a must. Acknowledging the fact that there is no plan implies a great risk of negative effects. The issue is even more pronounced for low face value final cost carriers because they have to come up with newer procedures that are cost-effective and undisputed to end fudging. In the conditions of now, as cost-cutting, customer experience, and required efficiency constitute the major points, it is time to strike a balance. De Castro Advisors is a firm that is of the opinion that carriers should be given up-to-date risk management tactics that carry many advantages. How to find out:

  1. Customer Identity Verification: Authenticating customers’ identities carriers’ efforts to prevent fraud activities. In contrast to this, the validation process is done without having a particular impact on the existing customers.
  2. Reducing User Fraud: Through the initial reach of the filing of documents, we must pay attention to the lack of signatures, impersonators, and obituaries. Once service providers gain this knowledge, it will match the drastic decline in the possibility of frauds.
  3. Effective back-office controls: Verifying the history becomes their bothersome duty, but there are fewer scams like fraud. Unlike the human review process, on the one hand, this translates into less time wasted on locating legitimate customers, thereby enabling companies to dedicate more time to effectively handling false claims.
  4. Streamlined system delivery: speed of assessment impairs the delivery of systems that are faster than usual. Customers get less hustle on the road to buying, thus increasing their general feeling of satisfaction.

To improve security and well-being, debt collectors should not only mean that the customer’s status is monitored at the point of original contact but should also be done before and after the system is delivered. The first thing to do prior to insuring is to decide who the insured is. Agents have to authenticate callers beyond the usual verification procedures by phone password or knowledge-based security questions once incoming calls are taken away from call centers. It does not matter whether precaution at the front-end means the business front is secure or whether precaution at the back-end, which refers to portals or call centers, is the sensitive area where it is possible to collect customer information. Authenticating identity with suitable tools reduces cargo-handling communication and the risk of fraud.

At De Castro Consulting, sometimes our Sherlock Holmes gets busy. Our fraud prevention mechanisms include 24/7 vigilance and debtor proof. Our mission? Protecting your loved ones and increasing your peace of mind by sailing through financials without facing any complications. Let’s unite against this menace of wrongful behavior for better education. Joined up, we will make great strides to walking on the wilderness landscape, equipped and prepared for any eventuality, and most importantly, no turning back.

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